Privacy Policy

Privacy policy

 


1. Privacy Policy

Effective Date: January 2026

At Amazon Planet, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy describes how we collect, use, and safeguard your data in compliance with international standards and the Peruvian Personal Data Protection Law (Law No. 29733).

1.1. Information We Collect

We collect information that you provide directly to us when making a reservation or inquiring about our services, including:

  • Identification Data: Full name, nationality, date of birth, and ID/Passport number.

  • Contact Information: Email address, phone number, and physical address.

  • Stay Details: Travel dates, flight information, dietary restrictions, and specific health requirements or physical conditions relevant to jungle activities.

1.2. How We Use Your Information

Your data is processed for the following purposes:

  • Service Delivery: To manage bookings, process payments, and coordinate transportation and excursions.

  • Legal Compliance: To fulfill mandatory guest registration requirements with local authorities.

  • Safety: To ensure your well-being during activities by accounting for any disclosed health considerations.

  • Communications: To send booking confirmations, updates regarding your stay, or promotional offers (only if you have opted-in).

1.3. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, and accounting requirements. We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

1.4. Disclosure to Third Parties

We do not sell your personal data. We only share information with trusted third parties necessary for your service, such as:

  • Payment processors and financial institutions.

  • Affiliated transport providers or insurance companies.

  • Governmental authorities when required by law.

1.5. Your Rights (ARCO Rights)

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data. To exercise these rights, please contact us at our official email address with the subject “Data Privacy Request.”